Privacy Policy – Luz E. Rojas

Privacy Policy

At Luz Rojas we respect your right to privacy. We understand that keeping your financial situation confidential is important to you. We want you to understand what data is requested, how it is used and what we do to protect it.

Below we present the information we obtain from you and the practices for handling it through our website.

Information obtained automatically:

IP Address – We use your IP address for other purposes. The IP address is automatically recorded as well as the domain name you are using when you enter the website. This information is only stored to record the number of visits and website traffic. This information is not provided to third parties for any reason and is removed from our database regularly. The IP addresses are not used for any other purpose than the one mentioned in this paragraph.

Cookies – Our website uses cookies for other purposes

Cookies are used to identify visitors who return frequently to our website. Changing your internet browser settings to “refuse” does not block all or part of the website content.

Our principles for the protection of privacy

The online registration forms located on our website require users to provide us with their contact information (such as name, email and zip code). Luz Rojas does not share your information with any company or third party, only with those who help us assist you, and they are required to keep the information strictly confidential. We do not rent or sell your information to any marketing company. We maintain security practices and procedures designed to ensure the security, integrity and confidentiality of your personal information. In addition, we educate our staff about how to protect and safeguard the information of our clients in order to prevent or disclose or use its use by unauthorized persons, likewise we limit access to this information only to those persons who
they are helping you.

Offline / Email Data Collection Luz Rojas only collects limited information from consumers through its electronic forms.

What type of information do we collect?

We collect non-public personal information about you from the following sources:

• Information we receive from you from applications or forms you have filled out online or manually, as well as information collected through face-to-face conversations, phone calls and email communications. This information may include your name, address, phone number.

• Information about your transactions with us.

What kind of information can we disclose?

We may disclose the following types of non-public personal information about you when we are in the process of providing property buying or selling services on your behalf:

• Information we receive from you, your application or other forms of communication and this data may be: your name, address, telephone number, e-mail, additional information.

To whom do we disclose information?

We do not disclose non-public personal information about our clients or former clients to anyone, except when ordered by a court of law, when required by law, or when we believe in good faith that doing so may help us enforce our terms or conditions or other agreements or policies. We may disclose non-public personal information about you: banks, credit unions, mortgage lenders, finance companies. For the purpose of fulfilling our mission in providing the service to you, we may disclose your personal information to our service providers or third parties who are assisting us in the performance of said services. Without limiting the provision of the service, these companies may provide us with data management services.

How do we protect your information?

Only those employees or service agents are required to maintain the confidentiality of the information and are those who may know the non-public personal information in order to provide you with assistance so that you have access to that information.

External Links

This website contains links to other websites. Luz Rojas is not responsible for the privacy practices or content of such websites. The content of these websites is unknown and you should not assume that Luz Rojas approves, recommends or validates the content of any website that has a link to the Luz Rojas pages or any other page of the website. Any complaint about the content of the sites that have links to the web pages of Luz Rojas should be addressed to the owners of said pages and not to Luz Rojas.

Security

This website has security measures in place to protect the loss, misuse and alteration of information under our control. The information, if any, entered and used by the visitor of the website, is kept under strict conﬁdentiality. Only the information that the visitor provides us and authorizes us, is used for the purpose for which it was provided.

Electronic Voice Communication Consent

The client consents to do business electronically. The client understands that electronic transactions, which are not limited to emails, Luz Rojas will take reasonable measures to maintain the privacy of the information shared between them. Customer understands that all calls may be recorded or monitored for quality and compliance purposes. The client consents to receive information and documents related to the services of this agreement and Luz Rojas via email, text message, fax, voice mail and any other common electronic means. The client can contact Luz Rojas at any time to opt out of receiving updates, new programs or offers through prerecorded messages or automatic dialing. Consent to this section does not bind the customer to any future purchase of new services or offers.

Questions or suggestions?

If you have questions about our privacy policies and practices, please contact us by sending an email to customer email. If you want to correct any personal information in our files, please submit a request in writing.

Thank you for choosing Luz Rojas to assist you in achieving your goal.